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This is one of those letters that I
suspect you like to receive. It's a letter of praise for your crew
that has been doing the masonry work in our yard the past few weeks.
Your foreman and his men are fabulous. They have gone beyond our
expectations of what we have experienced in the past and what we
have heard from friends who have had work done in their yard. They
have nightmare stories to tell.
Your men are courteous, hard working and pleasant to have around.
They respect our privacy, our property, and our desire to have the
job done well and on time. It is so pleasant to know they will be
here every weekday morning on time and that we can trust that and
lean on their proven track record. I have never had to make one
phone call to find out where they are because they did not show up.
That is wonderful!
I must also say, that they do not show up to just "get the job
done", but rather they take great pride in doing it well. Their rock
laying is outstanding, well thought out, and seems to be as precise
as laying rock can be.
Thank you for training them well, picking quality people and
creating a philosophy of quality that cannot help but shine through
on the job. (Your foreman is a fine person, always willing to help,
explain, guide his men well, and he always does it with a smile on
his face. Don't lose that guy!)
I also want to say that we have spent a fair amount of time with
others in your organization and also find them to be outstanding as
well. They have been so very helpful, patient and professional.
So, thanks again and I give you an open invitation to use us for a
reference anytime you wish.
Martha M – Ladera Ranch
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